Privacy statement

When you sign up

Data:

company name, name of the contact person, email address, website, shop system, language, size of your shop, chosen package and the moment you agreed to our terms.

Why:

to process your registration and get in touch with you.

Legal basis:

entering into a contract.

When you are a customer

Data:

company details, name of the contact person, email address, phone number, address, Chamber of Commerce number, VAT number, invoice email address, your login details and the information about your webshop that you give us (such as products, strengths and the story behind your business).

Why:

to deliver our service, manage your account and invoice you.

Legal basis:

performance of the contract and our legal obligation to keep our administration.

The connection with your webshop

Data:

the access details of your shop system.

Why:

to publish and update pages on your webshop.

Legal basis:

performance of the contract.

When you contact us

Data:

name, email address, your message and language.

Why:

to answer your question.

Legal basis:

our legitimate interest in answering questions.

Business contact details of webshops

Data:

company name, website, name and business email address of webshops.

Source:

public sources, such as the website of the webshop.

Why:

to inform webshops about AISEOPages.

Legal basis:

our legitimate interest in bringing our service to the attention of businesses for which it is relevant.

You can unsubscribe from every email with one click. After that we will not email you again. We then only keep your email address on an unsubscribe list, so that you are never approached again.

For the monthly data report we look at the orders in our customer's webshop.

We only use the date, the product, the size and the quantity. We do not use and do not store names, addresses or any other data about the buyers.

We only keep the report itself. It contains no exact figures and no data about individuals.

For this processing we are the processor on behalf of our customer. The arrangements are set out in the data processing agreement.

We never sell your data.

We work with a few carefully chosen service providers. They process data only on our instructions:

• hosting of our website and systems;
• our database (stored in the EU, in Frankfurt);
• an AI service that writes and assesses texts. It only receives information about the webshop, never data about buyers;
• a service that sends emails;
• a service for search results. It only receives search terms, no personal data;
• a service for fonts on our website.

Some of these service providers are based outside the EU, mainly in the United States. We only work with parties that follow the legal safeguards of the EU, such as the EU-US Data Privacy Framework or the standard contractual clauses of the European Commission.

If the law obliges us to, we pass data on to authorities such as the tax administration.

We use no tracking or advertising cookies and no analytics tools.

We only use cookies that are needed to log in to the customer portal. They expire after 7 days.

The signup form temporarily stores your input in your browser, so that you do not lose anything. It is erased as soon as you submit the form.

For these necessary cookies we do not have to ask for consent. That is why you will not see a cookie notice on our site.

You have the right to:

• see your data;
• have incorrect data corrected;
• have your data deleted;
• have your data transferred;
• object, for example to emails from us;
• have the use of your data restricted.

Email your request to info@aiseopages.com. We respond within one month.

If you are not satisfied with how we handle your data, you can file a complaint with the Dutch data protection authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl). Of course we would like to hear it from you first.